Cafe Manager Vacancy

Cafe Manager - Cultivating Connections One Cup at a Time

 

Do you believe in genuine hospitality, where warmth and attentiveness create lasting customer memories? Do you yearn to build a thriving cafe where people feel welcome and valued? If you possess a passion for coffee, a knack for service, and a desire to lead a dedicated team, then we want to hear from you!

About Us:

We are an independent, community-oriented cafe in Mt Claremont seeking a seasoned and passionate professional to lead our team. We cultivate a welcoming atmosphere where guests feel comfortable, valued, and connected. We are dedicated to serving high-quality coffee and creating a space that fosters genuine interactions.

Responsibilities:

• Lead with "Old-School" Charm: You'll embody the spirit of genuine hospitality, ensuring every customer receives personalized attention and friendly service. Think remembering names, offering genuine smiles, and fostering positive interactions.

• Operational Excellence: You'll oversee all aspects of cafe operations, working closely with the head chef including scheduling, staff training, ensuring food and beverage quality, and maintaining a clean and inviting environment. 

• Coffee Connoisseur: You'll possess a deep understanding and appreciation for coffee, ensuring consistent brewing, menu development, and maintaining positive relationships with our coffee suppliers.

• Team Leadership: You'll be a supportive and empowering leader, fostering a positive work environment, motivating staff, and providing training and development opportunities.

• Financial Accountability: You will have targets to hit cafe budgets, track sales and expenses, and ensure profitability. The book keeper does the nitty gritty.

• Safety and Compliance: You'll ensure the cafe adheres to all health and safety regulations.

Qualifications:

• Minimum 3 years of experience in cafe management or a senior role. You may be ready to step up to manage

• Proven track record of success in exceeding customer service expectations.

• Strong understanding of coffee preparation methods and trends.

• Excellent communication, interpersonal, and leadership skills.

• Ability to multi-task effectively and prioritize responsibilities.

• Strong financial literacy and attention to detail.

Bonus points if you possess:

• A genuine passion for hospitality and building relationships.

• Experience in inventory management and scheduling.

• Proficiency in relevant cafe management software.

Benefits:

• Competitive salary and benefits package. Bonus structure.

• Opportunity to contribute to a thriving business and create a positive and welcoming community space.

• Be part of a passionate team that shares your values of quality and genuine service.

If you are a passionate individual who thrives in creating memorable experiences for others and believe in the power of genuine hospitality, we encourage you to apply!  Please email glenn@delichicchi.com.au